Email Spam Filter
NCOCC maintains a SPAM filter for all incoming e-mail. Most SPAM messages are deleted and never make it through the filter. Some messages may be held at the filter for various reasons.
Typically, you will receive a message from the filter (MailMarshall) stating that your message was held and why. You can then login to the filter and release the message or delete the message. You can also manage senders, adding addresses to either "Blocked Senders" or "Safe Senders". Before you can manage your SPAM messages, you need to login and verify your e-mail address(s).
There is a link in myNCOCC for the "SpamConsole" or click HERE. Enter your myNCOCC username and password to login. Click on the User Settings tab in the upper right corner, then Email Addresses. Type your Madison e-mail address in the box and click the Add button. The filter will send you an e-mail to confirm that it is your account. Follow the directions in the messages to continue.
Once your address is confirmed, you will be able to manage your messages and senders.